Leading NSW’s public service through a period of unprecedented reform, growth & delivery

New South Wales is managing a convergence of workforce pressure, digital transformation, fiscal discipline and service delivery reform that demands a new kind of public sector leadership, while simultaneously executing the most complex infrastructure and housing growth agenda of any state in the country.

The Mandarin Live: Future Ready Public Service – New South Wales cuts straight to the practical question: what does it actually take to lead a future-ready NSW agency right now? Across two days, senior leaders, agency heads and the private sector voices shaping the state’s future examine the reform agendas, delivery challenges and leadership demands defining NSW public service in 2026 and beyond.

Delegates leave with a sharper read on how priorities are shifting across NSW agencies, clearer leadership confidence for the challenges ahead and practical perspectives they can act on immediately.

Why attend

Lead reform

and deliver results under sustained fiscal pressure and community scrutiny

Transform government services

through AI, data and digital platforms

Strengthen the workforce

and capability needed to deliver quality public services under growing demand

Build government-industry partnerships

that accelerate delivery, share risk and unlock investment

Deliver growth that works

for Western Sydney and regional NSW

Hear directly from key leaders

Hear from the secretaries, agency heads, ministers and industry leaders driving NSW's reform and delivery agenda

Get essential updates

on the whole-of-government priorities shaping NSW public service in 2026 and beyond

Build meaningful connections

with NSW's most senior public sector community across two days of peer-level discussion

Gain the full picture of government, industry and thought leaders

Gain the full picture of government, industry and thought leadership voices in one room, examining NSW's future together

Navigate the delivery roadmap

with essential updates on frameworks every NSW public sector leader needs right now

Why bring your team

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Strengthen your team

Strengthen your team’s bond through shared learning and collective inspiration, ensuring everyone is aligned and motivated to implement new ideas.
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Develop and retain talent

Invest in your team’s growth, boost performance and retention by providing them with tools and strategies to excel in leadership roles.
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Enhance your visibility

Boost your organisation’s presence and reputation by showcasing your commitment to leadership development and diversity at a high-profile event.
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Collectively learn and implement

Equip your entire team with unified strategies, making it easier to align efforts and drive effective, coordinated change within your organisation.
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Get discounted table bookings

Maximise your budget with special group discounts, making it both impactful and cost-effective to attend as a team.

Who should attend?

Executives & Decision-Makers

Secretaries, CEOs, Commissioners, CIOs, and Executive Directors across NSW state, federal and local government.
Specialist Practitioners

Subject-matter experts executing critical public sector functions across technology, recruitment, training and other key disciplines.
Strategy & Emerging Leaders

Policy and delivery leaders driving reform and investment agendas, alongside ambitious future leaders.
Industry Partners

Consultants, contractors and industry leaders working alongside the government

Download our Letter to Your Manager template to easily share the value of this event with your organisation and secure approval to participate.

FAQs

1

Do all the speakers present live in person?

All speakers at The Hatchery present live and in person unless specifically noted on the event program or circumstances prevent the speaker from appearing live.

2

Are there opportunities to network with other delegates?

The Hatchery provides a number of networking opportunities for all event attendees. Clearly printed name badges are provided to all attendees at registration. Attendees are encouraged to wear these for the entirety of the event to ease networking processes during all session breaks. Attendees are also encouraged to bring plenty of business cards.

Online attendees are encouraged to network and collaborate during break out sessions or via chat forum on the online platform.

3

How do I access the slides and resources?

Once the event has finished you will be given the opportunity to provide feedback which will provide access to the session resources which we have permission to share.

4

Are meals included in my registration?

The program will include morning tea, lunch & afternoon tea for all participants. Please refer to the agenda tab above for more details.

5

Do you cater for dietary requirements and any additional needs?

Dietary requirements and any additional needs are to be communicated to event organisers minimum one week prior to the event commencing. Please identify yourself to The Hatchery staff upon arrival to ensure all your needs are met.

6

What if I cannot attend all sessions?

Some sessions are being recorded and will be made available after the event ends online (subject to speaker consent).

7

What happens if I am no longer able to attend?

All cancellations must be raised at least 2 weeks before the event. For cancellations received in writing more than 2 weeks before the event date, a credit voucher will be issued and valid for 12 months from the registration date to use for another The Hatchery event.

Cancellations must be made in writing to [email protected]. The company regrets that no cancellations will be refunded. Course documentation will however be sent to the attendee.

A substitute attendee is always welcome at no extra charge, you must notify us in writing at least 48 hours in advance if you wish to send a substitute participant. Please email [email protected] and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.

For an event cancelled by The Hatchery registration fees are fully refundable.

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